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Privacy policy :

Last Updated: 21/11/2023
 

Thank you for visiting Floating Knobs, and welcome to our Privacy Policy. This policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of this Privacy Policy.

1. Information Collected:

We collect the following types of personal information when you interact with our website:

  • Name

  • Email Address

  • Shipping Address

  • Payment Information
     

2. How Information is Collected:

We collect information through the following methods:

  • Online Forms: When you fill out forms on our website during the ordering process or for other purposes.

  • Cookies: We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

  • Third-Party Services: We may use third-party services such as PayPal. These services may collect additional information, and their privacy policies apply.
     

3. Purpose of Collection:

We collect information for the following purposes:

  • Order Fulfillment: To process and fulfill your orders.

  • Customer Support: To provide assistance and support.

  • Marketing: To send you promotional materials and updates, with your consent.
     

4. Legal Basis for Processing:

We process your personal information based on the necessity for the performance of a contract (order fulfillment), compliance with legal obligations, and with your consent for marketing purposes.


5. Third-Party Sharing:

We may share your information with third-party services (e.g., PayPal) for the purpose of order processing and payment. We do not sell or rent your personal information to third parties for marketing purposes.


6. Security Measures:

We take reasonable measures to protect your personal information. However, no data transmission over the internet is completely secure.


7. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


8. User Rights:

You have the right to access, correct, and delete your personal information. If you have any questions or requests regarding your data, please contact us using the information provided below.


9. Cookies and Tracking Technologies:

We use cookies to improve your experience on our website. You can manage cookie preferences in your browser settings.


10. Marketing Communications:

You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.


11. Policy Updates:

We may update this Privacy Policy. Please check the "Last Updated" date at the top for the latest version.


12. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at: dorian[at]floatingknobs[dot]com

Thank you for trusting Floating Knobs with your personal information.

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